Frequently Asked Questions

Does green cleaning cost more?

Nope. Our rates are competitive with legitimate, professional, insured companies. Although many of our customers would be willing to pay more for the peace of mind non-toxic cleaning gives them, with Harmony Clean, Inc. there’s no extra charge for doing what’s right.

Who will clean my house?

Our staff members have gone through background checks and reference checks. Whenever possible, we send the same team to your home, though we cannot guarantee the same team every visit due to illness, vacation, or other unforeseen circumstances.

Do you offer a Satisfaction Guarantee?

You betcha! But we like to call it Smiles Guarantee since our goal is to always please you. In the unlikely event that you are dissatisfied with any particular area, please promptly call the office so we can resolve the problem right away. If an inspection is required it must be reported within 24 hours of our visit.

Do I need to sign a contract?

No way. That just causes anxiety for both parties and we’d rather know you’re sticking with us because you enjoy our services and not because you’re locked into a contract.

We can give you a quote over the phone!

If you’d like to expedite the process, fill in the Request a Quote form and your Customer Care Specialist will call and discuss your cleaning options over the phone. We are prepared to answer your questions and provide you a personalized quote.

What is eco-graphic routing?

It’s one more way we support the environment. By cleaning homes in the same part of town on the same day of the week, our teams are traveling less and our cars are emitting fewer carbon fumes into the air – so we can all breathe a little easier.

Does green really clean?

We have our own homes cleaned by our staff, using the same products and techniques they use in yours. And so yes, green really does clean. There’s plenty of independent research available to support the efficacy of green cleaning. Manufacturers have come a long way since the 1st citrus-based products hit the market in the ‘70’s. We pride ourselves on staying on the leading edge of green cleaning products, tools, and methods – follow our Facebook discussions for up-to- date info on the truth behind green.

Appointment Confirmation

Exciting things are happening at Harmony Clean! In an effort to emphasize our commitment to client satisfaction and our goal to simplify your life, we will be changing our appointment confirmation process. In the future, we will be able to confirm your cleans via email or text message, whichever you prefer. If you would still like to receive a call and chat with your favorite Doylestown business, just let us know!

Customer Policies for answers to even more questions!
Call 215.230.7700 to schedule your FREE in-home quote.

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